Shipping policy

Thank you so much for shopping at Cheery Chickadee Co (C3)! Each order is packed with care by me: one human with two hands, a big heart, and a super chaotic desk (thank you, ADHD).

Because of that, here’s everything you need to know about how shipping works:

Processing Time

Current processing time will always be posted in the banner at the top of our home page. Pocessing times may vary slightly depending on:

  • order volume

  • product type

  • whether my printer is cooperating

  • whether life decides to life that day

I’ll always do my best to get your order out as quickly as possible! 

Shipping Estimates

Once your order leaves my hands and enters the postal universe, delivery times depend on the carrier. Weather, holidays, and carrier delays are beyond my control.

Tracking

Most orders come with tracking information, which will be emailed to you once your order ships.

If your order is small and sent via stamped mail (like some stickers), tracking may not be available — I’ll let you know if that’s the case.

Lost, Delayed, or Otherwise Stuck Orders

We've all shopped online enough to know that this can really dampen the experience. I will always try my best to offer what support I reasonable can offer, but once your order has been shipped, there's very little I can do. 

Incorrect Addresses

Please double-check your shipping address at checkout.
If an order is returned to me due to an incorrect or incomplete address, I’m happy to reship it — but the buyer will be responsible for the new shipping cost.

Questions?

If you ever have questions, concerns, or need assistance, email me at smile@thecheerychickadee.com!